ERA.com Committed to Your Success

Keeping Our Commitments

This section briefly describes the "Commitments of ERA Real Estate" and explains how ERA Real Estate began as an innovator in the real estate brokerage industry. We hope that in reviewing our commitments, you can see that we are committed to continuing this proud history of developing and offering programs, products, and services to meet the needs of a constantly evolving industry. The one thing we haven't addressed here is the final commitment we have to offer. It is our commitment to keeping our word.

• ERA Commitment to Service: We offer a written guarantee, the "ERA Commitment to Service," which guarantees the clients and customers of local ERA professionals that if their ERA broker or sales associate does not deliver on the promises made, or if they are not completely satisfied, at anytime, with the service they receive, they can terminate their listing.

  If we could not deliver on this guarantee, we would not make the offer. But we know we can, because more than 9 out of every 10 customers who bought or sold a house through an ERA franchised office were so pleased with their experience that they would choose or recommend an ERA member broker again.

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